Drive more customers

Shop-Ware Helps Your Auto Shop Fix Cars Faster

Modern Tools. Clear Communication. A customer experience that keeps drivers coming back.

Shop-Ware empowers forward-thinking auto repair shops to deliver a repair experience that feels modern, transparent, and worth coming back for.

With DVX™, shops provide an exceptional level of customer service by giving motorists a clear view into their vehicle’s needs – making approvals faster and building lasting trust. Combined with intuitive digital workflows, real-time updates, and flexible payment options, Shop-Ware helps every interaction feel clear, connected, and customer-friendly.

The result: stronger relationships, smoother operations, and a platform designed to grow with tomorrow’s repair industry.

What we offer through PAC:

• AI-driven parts pricing
• Digital Vehicle Experience (DVX TM) with real-time photos and videos
• Seamless digital repair approvals
• Digital work orders & estimates
• Live chat & text messaging
• Integrated payment solutions and signature capture
• Employee management and digital workflow
• A Tech App for technicians to manage their tasks
• Parts inventory management system
• Plus integrations with WorldPac to order parts effortlessly

How we help your shop grow:

Our targeted marketing strategies are designed to bring in your ideal customers, increasing both your car count and average repair order. We focus on enhancing your online presence to make it easy for customers to find and choose your shop.

• We increase your online visibility, attracting more customers and filling your bays.
• We target the customers you want, increasing your car count and average repair order.
• We improve the online experience for your customers, making it easy for them to find what they need

how it works:

Shop-Ware Makes Your Customers Happy

Maximize your shop’s value and standout with our auto repair software. Deliver precise and straight-forward repair estimates that built trust, generate 5-star reviews, and keep customers coming back for additional services. With a work approval rate of 89%, Shop-Ware helps you grow your business and increase customer retention with confidence.

• Organize Your Workflow: Manage all aspects of your shop’s operations in one simple platform.
• Improve Productivity: Leverage our Tech App and chat log to streamline processes and communication.
• Capture More Business: Attract more drivers with online scheduling, mobile payments, and personalized offers.