Road Hazard

Member Benefits

The PAC Road Hazard Protection Program was put in place so there would be a universal warranty throughout the PAC locations. This program allows you to increase your profit margin on tires sold with road hazard. Best of all, you keep all of the proceeds from each sale.


Customers within 25 miles of the original selling facility should return there for covered tire repairs or replacements.


If they’re more than 25 miles away, the customer can contact Customer Care at 1-866-541-9805 to be connected with the nearest participating service provider for eligible repairs or replacements.

  • Read full warranty instructions, including required documents & information outlined in the Program Guide and Terms & Conditions below

Procedure Guide

Terms & Conditions

Road Hazard Protection

set the price and keep the proceeds

This 36-month, pro-rated plan offers your customers peace of mind while generating added revenue for your business. This complimentary Road Hazard Protection Warranty through PAC provides coverage for your customer’s tires when they are outside the 25-mile radius of your shop.

Compete effectively with tire chains and enhance customer loyalty by offering this valuable protection.​

  • Protection That Travels with Your Customers
  • Peace of Mind for Every Mile Ahead
  • Coverage Beyond Your Shop

Common Questions

FAQs

The PAC Road Hazard Program was put in place so there would be a universal warranty throughout the PAC locations. This program allows you to increase your profit margin on tires sold with road hazard. Best of all, you keep all of the proceeds from each sale.

Most facilities will set a minimum price for the warranty, or others will set it for a certain percentage of what the tire cost is. Example: 10% or 12% of the cost of the tire. This is your program; you get to decide the price.

The purchase of the Road Hazard Warranty must be listed on the customer’s invoice.

A customer within 25 miles (40 kilometers) of the original selling facility, or at a facility which is owned by the original selling facility, must return to the original selling facility for repair or replacement service. The expense of the repair or replacement service will be paid by the original selling facility.

When a customer has a claim within 25 miles of your facility, you are responsible for the claim cost. Sonsio is not responsible for a claim unless the customer is more than 25 miles from your facility.

It is extremely important that you set aside a portion of the proceeds from the sale of the road hazard to cover the cost for the replacement tires.

The customer MUST be given the Terms and Conditions at the time of the road hazard purchase. Encourage the customer to keep the Terms and Conditions in the glove box of the vehicle at all times.

A road hazard occurs when a tire fails during the course of driving in a legal manner on a road maintained by state or local authority. Nails, glass, and potholes are the most common examples.

The PAC RHP is provided as part of your Worldpac membership fees.

Road hazard is an add-on sale. It is not mandatory that the customer purchase the road hazard.

Include it with the quote for tires.

Yes, provided the customer is purchasing tires and their vehicle is eligible. (See complete program Terms and Conditions for details.)

Yes, the road hazard coverage ceases once a tire is replaced by the warranty. So, the customer would need to purchase coverage for the replacement tire in order to have road hazard coverage on it.

No, it is not available in Washington, New York, and Ohio.